Best Western Appleby Manor Country House Hotel - Conference and Meeting Booking Conditions
The conference and meeting booking conditions for Best Western Hotels in Great Britain are listed below and are intended to help clarify the position if something exceptional occurs.
1. If you cancel:
Cancellations can be very costly for a hotel. To keep prices competitive, Best Western Hotels have a cancellation policy.
Cancellations made over 12 weeks before the date of the conference or meeting may incur a cancellation charge of up to 25% of the total booking value. Cancellations made less than 12 weeks before the date of the conference or meeting will incur a cancellation charge on the total booking value as shown below:
6 to 12 weeks - 25%
4 to 6 weeks - 50%
Less than 28 days - 75 %
In every case, if the hotel is able to re-let any room(s), the revenue will be deducted from the booking value before calculation of the cancellation charge.
2. Number of guests attending:
If you give the hotel at least 2 weeks notice, you can reduce the original number of guests attending by up to 15% without any charge. However, any reduction in numbers over 15% will incur the cancellation charges in item 1 above which will apply pro-rata.
Within the 2 week period before the date of the conference of meeting, the hotel will accept up to a 5% cancellation on the original numbers, but anything over that will be charged at the agreed per guest rate.
3. Payment terms:
i) Unless you have credit facilities with the hotel deposit of 10% of the total booking value may be required with your confirmation.
ii) If you have a credit arrangement, payment is due 28 days after the invoice date, if it is not paid by that time, the hotel reserves the right to make a surcharge of 3%
4. Use of the hotel:
i) If you are planning to bring electrical or other equipment into the hotel e.g amplification, light etc., please check with the hotel first and make sure it complies with the 'Electricity at Work' regulations.
ii) Care needs to be taken with the use of anything which may be construed as hazardous or dangerous to bring into the hotel, please discuss it with the hotel.
iii) Please let the hotel know if you wish to stick things on the walls, floors and ceilings.
5. Cancellation by Appleby Manor Hotel:
Appleby Manor Hotel reserves the right to cancel the booking if:-
i) Any part of the hotel is closed or otherwise unavailable because of events outside the hotel's control.
ii) Either party becomes insolvent or, in the case of the individual, becomes subject to a bankruptcy petition.
iii) The booking may damage the reputation of the hotel. In these circumstances, you are entitled to refund of any advance payments, but the hotel would not have any other liability.
6. General:
i) It is agreed that you are not acting on behalf of someone else.
ii) Any equipment or item specifically requested by you will be charged to your account at the rate agreed at the time of booking.
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